END USER LICENSE AGREEMENT (EULA)


This End User License Agreement ("Agreement") governs your use of the platform ("KliK") operated by KliK, a company registered under the laws of the Republic of Serbia. By accessing or using the Platform, you agree to comply with and be bound by the terms and conditions outlined in this Agreement.

1. Definitions
Platform: A digital service that facilitates the connection between clients seeking services and contractors offering services. Client: Any individual or entity using the Platform to hire service providers. Contractor: Any individual or entity registered on the Platform offering services. User: A term encompassing both Clients and Contractors.

2. Eligibility
You must be at least 18 years of age or meet the legal age requirement in Serbia to enter into contracts in order to use the Platform. By using the Platform, you represent that you meet these age requirements and have the legal authority to enter into this Agreement.

3. User Account and Registration
3.1 Clients: In order to facilitate service provision, Clients are required to provide basic information including, but not limited to, name, contact details, and location. This data is used solely for the purpose of enabling service provision and is subject to our Privacy Policy.
3.2 Contractors: Contractors must provide business-related information such as business name, service description, contact details, and pricing. Contractors may also be rated by Clients, and these ratings will be visible to other users.

4. Use of the Platform
4.1 Client Responsibilities: Clients agree to provide accurate and current information to facilitate the hiring of Contractors. Any misrepresentation of information may result in the suspension or termination of your account.
4.2 Contractor Responsibilities: Contractors agree to present accurate business information and to comply with all applicable laws and regulations, including labor and consumer protection laws in Serbia. The rating system is intended to reflect the quality of service provided and must not be manipulated.
4.3 Prohibited Conduct: Users may not engage in fraudulent or illegal activities, including but not limited to the provision of false information, harassment, or failure to honor service agreements.

5. Data Protection and Privacy
We are committed to protecting your privacy. All personal information collected from Clients and Contractors will be processed in accordance with the Serbian Law on Personal Data Protection ("Zakon o zaštiti podataka o ličnosti"). You consent to the collection and processing of your personal data for the purposes outlined in this Agreement and our Privacy Policy.

6. Payments and Fees
Any fees charged by Contractors for services rendered are agreed upon between the Client and Contractor. KliK is not responsible for payment disputes or service quality. The Platform may charge fees for the use of certain premium features, and these will be clearly indicated before use.

7. Termination and Suspension
7.1 Termination by User: You may terminate your account at any time by providing written notice to KliK.
7.2 Termination by Company: We reserve the right to terminate or suspend accounts for violation of this Agreement, misuse of the Platform, or at our sole discretion for any other valid reason under Serbian law.
7.3 Consequences of Termination: Upon termination, access to the Platform will be revoked, and any remaining obligations between the Client and Contractor will remain valid as per prior agreements.

8. Limitation of Liability
To the fullest extent permitted by law, KliK shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Any disputes between Clients and Contractors shall be resolved between the respective parties.

9. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Serbia. Any disputes arising out of or in connection with this Agreement shall be resolved by the competent courts in Belgrade, Serbia.

10. Changes to the Agreement
We reserve the right to modify or amend this Agreement at any time. Users will be notified of any material changes via email or Platform notification, and continued use of the Platform after such notice constitutes acceptance of the modified terms.

11. Miscellaneous
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure of KliK to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision.